Our team is made up of industry professionals who specialize in delivering innovative technology and data solutions powered by the robust Salesforce platform. Having worked in Lafayette for more than 20 years, we understand that the local clientele we serve are looking for advanced solutions that seamlessly fit their business. Our experience, combined with our love for the Acadiana community, let’s us develop, implement and manage custom-tailored solutions designed to streamline your business.
We use an adaptive design and development method based on the agile method. We take development of the solution in small bites using iterations with ADP Solutions staff and the client both involved.
The method is important to you, the client, because it:
- Saves you money – the adaptive method is quicker and therefore less costly
- Delivers solutions that fit your specific needs – with short cycles, iteration and team involvement (ADP Solutions and the client), combined with the use of the remarkable customization and declarative development tools provide by the Salesforce platform™, you will review and impact the solution as it is built
The robust Salesforce platform™ allows Pyle and her team to quickly create custom business solutions that extend the boundaries of possibilities, driving innovation and results for a positive bottom-line impact.
To learn more about Pyle’s vast experience as a self-starter, check out the ABiz article featuring her work.
She and her team implemented a solution to integrate all data, from registration through patient discharge and billing, into a single Oracle database, into a single system. Pyle thus improved IS departmental relationships within LGMC as facilitator of positive change, both in use of emergent technology and in the redesign of processes, thereby boosting service levels to all users.
Nearly 2,500 users were impacted by the EMR implementation. Pyle and her team involved users from all levels and departments during the design of the system and provided comprehensive training and 24/7 support to ease the enormous change in processes.
With a natural affinity for entrepreneurship, Pyle formed her first small business, ADP Consulting. Her practice concentrated on software development and training for multiple industries, with the intent of assisting businesses to improve their processes, provide relevant information for better decision making and enhance the customer experience with innovative technology.
Because she knows what it’s like to start-up a new business, nurture its growth and sustain that growth, Pyle understands the challenges businesses have every day.
The proper implementation of technology is the key to success for businesses of all sizes. The current business climate is global and change is accelerating. Businesses must make wise and innovative use of technology to rise to the challenges we face every day.
With extensive expertise in using a wide variety of programming languages on multiple operating platforms, Lily Zeringue joined ADP Solutions in 2016, combining her skills and expertise with Managing Partner Anne once again as Partner. The technology powerhouse team originally joined forces in 1989 for ADP Consulting Inc. where they researched, developed and implemented innovative technology and data solutions for local clientele. Anne and Lily, each bring to the table a specific set of strengths that support ADP’s business values and innovation-focused initiatives.
Leveraging her experience as a programmer and analyst, Lily evaluates the needs of our clients looking for more advanced data entry, tracking and reporting functionality and makes recommendations for either custom Salesforce™ off-the-shelf software applications or custom Salesforce™ solutions designed to fulfill their unique business needs.
While many companies may undertake digital initiatives, there are few who actually manage to bring transformative change to their business. Successful transformative change requires leaders who can effectively translate the unique needs of your business into a solution. Lily works alongside your staff and analyzes their pain points to recommend custom Salesforce solutions that drive higher profit, productivity and customer benefits. Using real-time data awareness and automation, Lily takes advantage of the transformative potential of the Salesforce platform to redefine the way your organization operates.
Lily encourages collaboration across organizational boundaries to gain staff buy-in. By networking with the collective intelligence of your organization throughout the entire design, development and implementation process, Lily ensures your staff that their needs and goals align with this transformative change to drive the shared agenda of your organization. The support of your employees is crucial for effectively fostering the success of your new Salesforce processes.
By fusing the various skills and perspectives of your staff, Lily drives the technology transformation to ensure your Salesforce solution remains on track. She closely monitors and manages your project from start to finish for seamless integration into your organization’s processes and daily workflow, while remaining in budget and on schedule for a well-planned and executed Salesforce solution.
Lily recognizes that it takes time and commitment to channel your employees’ energies to adapt to your Salesforce initiatives. She remains available to your staff, even after your solution is live, maintaining a rapport to better understand the future needs of your unique business. Keeping the bigger picture in mind, Lily performs additional analysis to troubleshoot any issues and make adjustments and enhancements as needed to ensure your Salesforce solution continues to work for your business, even as the technology continues to change.
Backed by years of IT management and technical experience as both a consultant and corporate executive, Terry Bourque specializes in programming, systems design, consulting and data center management to create comprehensive IT solutions for small, medium and large enterprises. Terry has successfully pioneered many technology solutions and products for industries including retail, hospitality, healthcare, oil and gas, legal and more. His invaluable security, crisis and project management and financial experience makes him an integral part of the ADP team.
By combining his IT skills, strategic management experience, product innovation and financial expertise, Terry assists companies in enhancing the value of their IT investments by enabling more robust solutions in support of their business goals. Bolstered by his proven track record of success, Terry’s addition to the team allows ADP solutions to remain at the forefront of technology transformation.
Terry has proven to be instrumental in providing technology-based critical consulting and project management services to clients, managing numerous security and risk assessment projects, as well as crisis management and business continuity assignments. He has managed a wide range of assurance level services in a variety of industries ranging from small to large enterprises to eliminate risks and develop detailed strategies for business continuity in the case of a disruptive event.
Terry has expertise in developing and implementing standard processes for emergency response and business continuity strategies, defining the roles and responsibilities of management and spearheading staff training programs to manage those risks.
Terry is committed to developing diverse customer-focused software and app solutions for increased accessibility. Terry collaborates with cross-functional teams to identify and deliver comprehensive end-to-end IT solutions anchored by the Salesforce platform. These open, scalable software and app assets integrate seamlessly into your workflows to streamline operations, increase efficiencies and provide cost savings.
By leveraging legacy customer-facing systems with the powerful Salesforce platform, Terry is skilled in developing integrated solutions to deliver more intuitive experiences, at every touchpoint, for enhanced employee, customer and business-partner relationships. Terry builds essential connections designed to make your business smarter, creating intelligent networks that expand access, provide cost savings and bring people and information closer together. This unified engagement allows employees to collaborate in real time across departments to manage customer experience and strengthen your business model by helping to control costs, develop efficiencies and improve overall quality.
Terry’s wealth of experience provides him a deep understanding of the needs of your system’s users. To ensure your Salesforce solutions work across the entirety of your organization, Terry supervises and conducts evaluations of your unique information technology solutions and advises on overall accessibility. He is committed to analyzing the design and usability of user interfaces and dashboards , input devices and other software and applications to optimize and maintain functionality, giving users the best experience possible.
128 Demanade Boulevard, Suite 206
Lafayette, LA 70503
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