ADP Solutions’ Client-Centered Approach

When you choose ADP Solutions, you’re getting a partner that’s invested in your success. We take the time to learn about our clients’ true needs before creating a Salesforce solution. The entire process is focused on your needs and your ambitions — and you are involved at every step of the way.

At ADP Solutions, our approach is completely focused on the client so we can deliver a completely customized solution for you, built on the Salesforce platform.

From the beginning, we sit down with your team to talk through your business processes, workflow, and goals. We create an open dialogue between ADP Solutions and your team so we can get a true picture of your needs and how we can use Salesforce to make your business more effective and efficient.

After we’ve developed that list of needs, ADP Solutions starts designing your solution. Throughout that process, we have regular design and review sessions with your team. During those sessions, your team has the opportunity to work in Salesforce, try out the tools, and make suggestions to improve the design specifically for your organization. Every time you make a request, it goes on our “punch list” of items to complete before we hand off the solution to your team.

The wonderful thing about having your team involved throughout the process is they become comfortable with the tools before they start using it day to day. There’s no need to be intimidated by the technology because they built it according to their needs. They know how to use it well and effectively from day one.

Ready to work with ADP Solutions to create your own Salesforce solution? Contact us to learn more.


Posted on

June 18, 2019